To provide the services through the Platform, we collect various kinds of information from the different parties involved. We collect information from lessors/management companies and similar parties that may include apartment listing data and contact information (address, phone number, email address) of that property lessor/management company. From users of the services (e.g., prospective renters and current renters) we collect name, address (including apartment number, if applicable), email address, phone number, move in date, chat content and history with other users of the Platform, profile photos, Facebook friends, and interests as selected by the user.
From time to time we automatically collect certain non-personally identifiable information when you visit the Platform, such as the time and date of your visit, the pages that you access, and the number of times you return to the website. This information is not used to identify you, but is used in the aggregate for Rentloop's internal marketing and similar purposes. This process may involve the automatic placement of a small, removable text file (commonly referred to as a “cookie”) on your computer's hard drive.
We use the information we collect to facilitate your use of the Platform for its intended purposes. For example, we display apartment listing data and lessors/management companies’ contact information within the Platform so that users can browse and contact properties and tenants they are interested in contacting.
We display users’ names, desired move in date, apartment number (if a current resident of their property), email addresses, and phone numbers to lessors/management companies so the lessors/management companies may contact the user directly to schedule a tour.
We use move in date information to track when a user's current lease is about to expire for our own marketing purposes.
The Platform displays Facebook photos and information to help make users aware of their Facebook friends who are also using the Platform either as a current resident or prospective resident.
Users’ chat content and history is used to monitor the content that is being uploaded to the site and help deter any harmful or discriminatory activity or language. Chat content can also be provided to lessors/management companies to make them aware of what is being said about their property or competing properties, good or bad. We may also use chat content and history for marketing purposes between and among lessors/management companies and other users.
We may use the personally identifiable information we collect to communicate with you from time to time on topics that we believe may be of interest to you.
We may also disclose your personally identifiable information (such as name, email address and phone number) to certain third parties which we have engaged as subcontractors to support our internal business operations, including customer support and marketing.
We may otherwise disclose information about you to third parties if we have a good-faith belief that we are required to do so by law or legal process, to respond to legal claims, or to protect the rights, property, or safety of Rentloop or others.
The Platform is not directed to anyone under 18 years of age, and anyone under 18 years of age shall not use the Platform to submit any personally identifiable information about themselves.